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Privacy Policy

At Two Lakes Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

Information We Collect:

Personal Information: When you book a tour or interact with our website, we may collect personal information such as your name, email address, phone number, and payment details. This information is necessary for booking purposes and to provide you with our services.

Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, and device information. This information helps us improve our website and enhance your user experience.

Use of Information:

We use your personal information to process tour bookings, communicate with you about your bookings, and provide customer support.

We may use your contact information to send you promotional offers, newsletters, or other marketing materials. You can opt out of receiving such communications at any time.

Non-personal information collected through website analytics is used to analyze trends, track website usage, and improve our services.

Data Sharing:

We do not sell, rent, or lease your personal information to third parties unless required by law or with your explicit consent.

We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and email marketing platforms. These service providers are bound by confidentiality agreements and only use your information as necessary to provide the requested services.

We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.

Data Security:

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using industry-standard security practices and regularly reviewing our security procedures.

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information, and you provide it at your own risk.

Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and gather information about how you use our site.

You can modify your browser settings to refuse cookies or alert you when cookies are being used. However, this may affect your ability to access certain features or services on our website.

Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that we have inadvertently collected personal information from a minor, we will promptly delete it.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any modifications will be effective when the revised policy is posted on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at twolakestours@gmail.com

By using our website or booking our tours, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.